Collaboration Tools Hybrid Work Productivity

Summer Series: Get To Work Quickly with Windows Autopilot

Whether it be a PC for a new team member or a replacement one, getting your team up and running quickly is key. Windows Autopilot provides a fast and thorough setup process to help keep your team focused on what they do best.

Webinars Hybrid Work

Hybrid Office: The “Split Decision” on Where We Work

The appeal of a hybrid workforce is increasing. Many teams want the flexibility to work from anywhere but also crave the connections and the resulting creativity that came from being in the office around others.

With employees dividing time between the office and working remotely, how can small businesses continue to evolve the way we work and thrive in the new normal?

Join us for a discussion on ways to have the “best of both worlds” with the hybrid office.

In this webinar, we’ll focus on in-person and virtual strategies that can help employees stay engaged, productive, and secure.


  • Office space that fits your new normal
  • Staying equipped with the right technology
  • Top tips for cybersecurity
  • The rise of asynchronous communication
  • Advancing the employee experience

Meet Our Guests:

Michelle Eckhart, Ideation Director at PMC Commercial Interiors

As Ideation Director at PMC, Michelle leverages her expertise in interior design, behavioral science, and data analytics to create places where people want to be.

Working with her clients, she curates an elevated level of research and design thinking to influence how an environment will look and how people will feel and interact within it.

Dawn Church, Employee Experience Coordinator at WorkSmart

With 12+ years of crafting events across the spectrum: from weddings to corporate events, webinars, team builders, workshops, retreats, and too many virtual event experiments to count, Dawn has had experience in a wide variety of areas.

She deeply values positive psychology, connection, and self-development. She’s also been practicing Authentic Relating and Circling in her own day-to-day life, along with coaching and workshop-leading since 2011.

Links mentioned in the webinar:

Contact PMC

What is multi-factor authentication?

Advanced anti-virus solution

DNS Security

Webinar on Cyber Insurance

Webinars Hybrid Work Cybersecurity - Prevention Cybersecurity - Detection and Response

Prevention & Recovery: IT Security in the Hybrid Workplace

As many employees continue to work remotely and split time between working in the office and home, the focus on the cloud is growing. Technology like Microsoft 365 helps small businesses remain competitive in the hybrid workplace.

While it helps your team achieve results and stay connected when working from anywhere, the flexibility of the cloud creates security risks. Making sure your cybersecurity strategy shifts with the way you work is important in keeping your organization safe from cyber threats.

Prevention & Recovery: IT Security in the Hybrid WorkPlace

That’s why we’re focusing this 1-hour discussion on prevention & recovery. More specifically, we’re talking about preventing cyber attacks with Microsoft 365 security tools and investing in cyber insurance as a way to recover from one.

What you’ll learn

  • How Microsoft 365 can help protect against phishing attacks
  • The risks of using passwords and how Microsoft 365 can help keep attackers out without making it harder for your employees to log in.
  • Why Azure AD and InTune may replace the domain controller in your office
  • How cyber insurance protects your organization and what may be excluded from your coverage
  • What impacts the cost of a cyber policy

Meet our guests

Rob Witteman, Project Lead at WorkSmart

Rob has worked for a total of 8 years in the MSP space, and has been with WorkSmart for 4 of those years. He currently serves as WorkSmart’s Onboarding Project Lead.

In this role, Rob focuses on new client onboarding projects to ensure a successful start to their partnership with WorkSmart.

As a Microsoft certified IT professional, Rob helps companies leverage Microsoft technologies and leads the team in training to keep everyone on pace with Microsoft’s evolving platform. He believes in using technology to make work easier and to make the tech experience as smooth as possible for everyone.

Ralph Whitehurst Jr, Business Development at Triangle Risk Advisors

As President/CEO of Total Retirement Planning and Whitehurst Strategic Partners, Ralph has transformed a successful hometown insurance agency into a regional leader for evolving businesses and family financial consulting, specializing in retirement planning, estate preservation, risk management, business and family consulting.

After merging his practice with Triangle Risk Advisors, LLC in 2019, Ralph continues his role, along with serving on numerous safety and advisory boards for both insurance companies and clients.

Ralph understands that every client’s needs are unique, therefore the firm uses proprietary processes to identify those needs and create a custom roadmap for each client.


Webinars Collaboration Tools Hybrid Work Productivity Blog

#Winning: A Discussion on Guiding Your Teams to Success

A highly productive team that can communicate, create, and solve problems is key to growing your organization. And, the right mix of tools, processes, and people builds a healthy team.

That’s why we’re focusing this 1-hour discussion on using technology, metrics, and hiring as tools to guide your team to success.

What you’ll learn:

  • An overview of keeping teams on track with Microsoft 365 apps
  • How you can use metrics to define success, keep a pulse on what’s happening in the business, and do more of what’s fueling your growth
  • Tips for maturing your hiring process so you can hire good employees to be part of a great team

Meet our guests:

Brent Sprinkle, owner at TrueNorth Business Navigation

As owner and lead guide at TrueNorth Business Navigation, Brent guides leaders in implementing a set of simple, proven, and practical tools to build a successful business.

Before his work with TrueNorth Business Navigation and guided by a strong desire to have a major impact, Brent worked in management, successfully leading a number of software and hardware technology development teams ranging in size from 8 to over 800.

Cyndi Gave, owner at The Metiss Group

Cyndi has been leading The Metiss Group since 1996 but learned her passion for people long before. Cyndi’s human behavior studies started with an international temporary staffing company, reshaping their job matching and business model to earn the branch Profit Center of The Year. Cyndi would go on to hold executive roles in HR departments for automotive, property management, distribution, publishing, and robotics industries.

A business leader at heart, Cyndi has found her niche to impact business results best through advising leaders in their quest for an effective employee selection process, the means to accelerate employee performance, and strengthening organizational health.


Webinars Hybrid Work

Only the Best Practices for Remote Work

Is your team working from home?

Prior to March 2020, many small businesses worked primarily from an office. Now that many of us are working from home, whether it’s temporary or going to become your team’s new normal, are you working at your best?

Watch this webinar for best practices on remote work.

Learn how to be productive and to keep teams engaged when working remotely.

With this Q&A, we’re sharing best practices for small businesses shifting to working remotely. Featuring experts from several topics:

  • WorkSmart, managed IT services and small business IT support
  • Sophos, cybersecurity
  • Microsoft, productivity and collaboration
  • TrueNorth Business Navigation, personal connections and leadership
Interested in learning more about making the most of a distributed workforce?

Check out some of our relevant blogs below.

Hybrid Work Cybersecurity - Prevention Blog

7 Cybersecurity Tips for Remote Working

Remote work creates risk for your business because your employees don’t usually have the same safeguards at home as in the office. When your employees – and your computers and data – are at the office, they’re protected by layers of security controls. When they leave the office, you can still offer them protection.

By following a few best practices, you can keep your organization safe while your employees work from home. Here are 7 cybersecurity tips for remote working.

Hybrid Work Employee-friendly Content

Tips for Working from Home (Infographic)

We understand that transitioning to working remotely can be tough. To help, we created this infographic that will provide you with some simple steps to take to remain as productive and secure at home as you are in the office.

Webinars Hybrid Work Employee-friendly Content Blog

That’s a Wrap: Lessons Learned in the Modern Workplace

The last episode in the ‘Back to the Future’ WorkSmart LIVE series

After our sudden shift to remote work earlier this year, it was important to build a strategy around improving the way we work together when the team is physically apart. That comes down to two main points:

  • Effective communication and collaboration
  • Cybersecurity that fits your needs

Join us for a webinar on what’s working for small businesses in the modern workplace.

In this webinar, you’ll hear from WorkSmart’s President, Clay Harris, as he recaps some of the most impactful lessons learned while adapting to the modern workplace’s challenges. Along with his perspective as a small business leader, he shares his experience on how businesses across all industries are staying productive and keeping data secure.

Webinars Hybrid Work

Leading Culture for the Modern Workplace

Let’s be honest.

A lot continues to happen, from the pandemic to protests to economic and public health uncertainty.

Some of these things are good, and some of these things are not, but regardless, it’s a lot of emotionally heavy stuff that impacts us all as individuals, groups, and organizations.

As a result, how we do business and how we manage our teams have already changed so much, and more change is still on the horizon.

Hybrid Work

Challenges of Leading Virtual Meetings

When’s the last time you attended a meeting? I’m talking about a live, face-to-face, in the same location, physical gathering of people. It was likely several months ago. Many more months may pass before you see the inside of a conference room again.