Microsoft 365 Services

Specialty Microsoft 365 Management to Keep Your Software Running Smoothly

Managed Microsoft 365 services for growing businesses – advisory, security, backup, and tenant management. Activate the platform you’re already paying for.

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Microsoft 365 Consulting Services Built Around How You Work

Our Microsoft 365 consulting services span the full lifecycle – advisory, migration, security hardening, backup, tenant management, and ongoing platform administration. Whether you’re moving in, scaling up, or hardening what’s already running, our Microsoft 365 experts deliver outcomes leadership can measure.

M365 and Azure advisory, license optimization, and Microsoft 365 licensing support – aligning your Microsoft investment to business priorities and budget cycles, not vendor renewal dates.
Migration and implementation – tenant setup, mailbox migrations, OneDrive deployment, SharePoint migration, and Teams rollout with adoption planning built in from day one.
Security assessment, M365 backup and recovery, and Microsoft 365 tenant management – closing the security gaps that come with default deployments and protecting data Microsoft’s native retention does not back up.

Regular IT Strategy Meetings

Scheduled sessions with our Microsoft 365 specialists – reviewing tenant health, license utilization, security posture, and roadmap priorities your leadership team cares about.

Tailored Technology Plan

A Microsoft 365 plan built around how your business actually works – permissions, collaboration structures, and governance scoped to your teams, not a default configuration.

Regular Reviews

Quarterly platform reviews that surface security gaps, adoption issues, and license waste – so your Microsoft investment keeps delivering value, not just renewing.

Activate the Platform You're Already Paying For

Most companies deploy Microsoft 365 for email and stop. The platform includes collaboration, automation, security, and compliance tools that go unused because nobody scoped the rollout or trained the teams.

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Benefits of working with Worksmart for IT Strategy & Planning

Value From What You Own

Microsoft 365 consulting services that turn the licenses you're paying for into the productivity, collaboration, and security tools your teams actually use. Icon preference: Unlock / value icon

Security That Doesn't Ship Default

Conditional Access, MFA, DLP, and Azure AD hardening - closing the gaps that come standard with every new tenant out of the box.

Backup You Control

Microsoft's native retention isn't a backup strategy. Independent backup of Exchange, OneDrive, SharePoint, and Teams keeps recovery on your terms.

Microsoft 365 Experts, One Team

Microsoft Gold Partner depth across the full estate - advisory, migration, security, backup, and admin, delivered by people who know your environment.

Our Locations

WorkSmart IT Services serves clients from our three physical office locations in RDU / Durham, Charlotte, and Atlanta, while also supporting businesses in markets such as Greensboro, Philadelphia, and the New York metro area. Don’t see your location listed? No worries. We’re happy to serve growing businesses across the United States through a mix of on-site support, remote service, and the same trusted team that knows your business.

What Our Clients Say

We switched to WorkSmart after years of feeling like a ticket number at a larger provider. The difference was immediate. They actually know our business, not just our network.

Sarah, COO, Architecture Firm

Our last IT company would disappear until something broke. WorkSmart calls us before we call them. That alone changed how we think about IT.

James, CEO, Manufacturing Company

I used to dread IT conversations. Now our quarterly reviews with WorkSmart are one of the most useful meetings on my calendar.

Kevin, Executive Director, Nonprofit Organization

WorkSmart helped us scope our first AI pilot. Six weeks from kickoff to results. No hype, no fluff, just a measurable improvement in how we process client intake.

David, Managing Partner, Law Firm

We went through a compliance audit and it was the smoothest one we've ever had. WorkSmart had everything documented and ready before the auditors even asked.

Rachel, VP of Operations, Healthcare Group

They don't talk at us in acronyms. They explain what something means for the business, what it costs, and what happens if we don't act. That clarity is rare.

Tom, President, Construction Company

I finally have an IT team that my CFO respects. WorkSmart presents technology in business terms, and that changed how our leadership sees IT entirely.

Chris, CIO, Professional Services Firm

When a vendor issue knocked out our phones on a Friday afternoon, WorkSmart didn't say 'that's not our problem.' They got on it and had us back up before end of day.

Denise, Office Manager, Accounting Firm

Our Microsoft 365 setup was a mess before WorkSmart. Permissions were wrong, backups weren't running, and nobody had touched the security settings. They cleaned it all up and now the platform actually works for us.

Mark, IT Director, Real Estate Group

We're a 200-person company that was running IT like we were still 30 people. WorkSmart gave us a roadmap that made sense for where we're headed, not just where we are.

Lisa, CEO, Staffing and Recruiting Company

The thing I appreciate most is that I always talk to someone who already knows our environment. I never have to re-explain who we are or what we're dealing with.

Brian, Operations Manager, Logistics Company

WorkSmart helped us realize we were overspending on cloud by about 30%. They right-sized everything, and now our CFO actually understands the bill.

Natalie, VP of Finance, Professional Services Firm

After a ransomware scare at a company in our industry, we asked WorkSmart to do a full security assessment. They didn't try to scare us into buying everything. They prioritized what mattered most and built a plan we could actually afford.

Greg, President, Financial Services Firm

Our employees used to submit IT tickets and wait days. Now most issues are handled the same day, and half the time WorkSmart catches the problem before anyone reports it.

Vanessa, HR Director, Nonprofit Organization

We brought WorkSmart in to help us figure out AI. They didn't lead with the technology. They started by asking what problems were costing us the most time and money. That approach made all the difference.

Derek, COO, Insurance Agency

I've worked with four MSPs in my career. WorkSmart is the first one that feels like they're on our team instead of just billing us for hours.

Jill, CTO, Software Company

What sets WorkSmart apart is follow-through. They don't just make recommendations and hand us a PDF. They stick around and make sure it actually gets done.

Andrea, CEO, Commercial Real Estate Firm