About Us
We're the Team Behind the Technology.
Since 2001, WorkSmart IT Services has done things differently. We’re not a faceless help desk or a vendor chasing tickets — we’re a partner that shows up, thinks ahead, and stays in it with you for the long run. Our people are curious by nature, accountable by design, and committed to one thing: helping your business get more out of technology than you thought possible. From the Research Triangle to Charlotte and Atlanta, we’ve built something rare in IT — a company people actually want to work with and work for.
The Fundamentals
Core Purpose
To lead our clients and our team members toward fulfilling their full potential.
Mission
Driven by a commitment to ingenuity and excellence, we fuel progress by delivering innovative solutions, driving efficiency, and anticipating challenges to empower our clients and unlock new opportunities for growth.
Core Values
Be Curious
Be A Good Steward
Put People First
Be Accountable
Throughout the Years
WorkSmart was founded in 2001 with a simple conviction: businesses deserve an IT partner that treats their problems like its own. Over two decades later, that conviction hasn’t changed — but everything else has. We’ve grown from a scrappy startup into one of the fastest-growing IT firms on the East Coast, while staying small enough to know our clients by name. This is the story of how we got here.
Meet the WorkSmart IT Leadership Team
Board Members
Ron Unger
Chairman
Ricky Ayers
Co-Founder
Board Advisor
Mike Hamuka
Board Advisor
Our Leadership
Donald DeMarco
CEO
Jason Kleiman
Vice President of Operations
Chris Goodwin
Director of Client Growth
Andy Rose
Director of Professional Services
Ellie Bertolo
Director of Marketing
Alexis Komondorea
Controller
Audrey Vogelsang
Human Resources Director
Samantha Burks
Director of Staff Operations
Work With People Who Love What They Do.
The WorkSmart team is why clients stay. We hire curious, accountable people — and invest in their growth. If that sounds like your kind of place, we’d love to meet you.
Our Affiliations
Awards & Accolades
- Charlotte Business Journal’s Best Places to Work in 2021 and 2020
- Atlanta Business Journal’s Best Places to Work in 2021
- Triangle Business Journal’s Best Places to Work in 2022, 2020 and 2019
- One of the top 500 Managed Service Providers in the World (MSP 501, Channel Futures)
- Triangle Business Journal’s Fast 50 (fastest-growing private companies in the Triangle) in 2022, 2021, 2020, 2019, and 2016
- 12 consecutive years on the Inc. 5000, which ranks the fastest-growing, privately held companies in America
- Named #2 on the Triangle Business Journal’s Top 10 IT Networking Companies in 2022, 2021; named #3 in 2020, #2 in 2019
- 2020 CAI Ovation Award for HR Excellence
- One of the largest minority-owned businesses (Triangle Business Journal)
- Ranked #8 of the largest, local cloud computing companies by the Triangle Business Journal