THE FUNDAMENTALS
Core Purpose
To create an enduring organization that helps our people and clients reach their full potential.
Core Focus
WorkSmart makes IT easy by supporting users, advising clients, and managing and securing their technology.
Core Values
Do the right thing
Personal connections
Be curious
THROUGH THE YEARS
MEET THE WORKSMART TEAM
OUR FOUNDER
OUR LEADERSHIP
OUR TEAM
Amelia
Marketing Coordinator
Andrew
Consultant II
Antoinette
Customer Service Representative
Ashan
Technical Support Engineer
Bhavna
Accounting Assistant & A/R Specialist
Bill
Technical Support Engineer II
Bob
Technical Lead
Brian
Technical Lead
Brian Craig
Technical Account Engineer
Chad
Technical Support Engineer II
Chelsea
HR Generalist
Courtney
Senior Client Success Manager
Cristina
Account Support Representative
Daniel
Technical Support Representative
Dave
Consultant
David
Technical Lead
David
Technical Support Representative
David
Technical Support Engineer I
DJ
Project Coordinator
Frank
Consultant II
George
Consultant III
Heaven
Project Coordinator
Jake
IT Consultant II
Jeff
Technical Support Engineer II
Jenna
Technical Support Engineer I
Jesse
Managed Services Director
Jim
Senior Business Advisor
Joe
Consultant II
John
Service Manager
Joseph
IT & Facilities Manager
Josh
Consultant III, Projects
Justin
Project Coordinator
Katie
Service Coordinator
Kellie
Client Success Operations Coordinator II
Keven
Service Coordinator
Kevin
QA Associate
Kevin
Service Coordinator
Kristen
Coordination Manager
Laura
Senior Client Success Manager
Lauren
Service Coordinator
Marissa
Client Success Director
Matt
Technical Support Engineer I
Michael
Project Manager, Team Lead
Mikayla
Marketing Manager
Mike
Sr. Logistics Consultant
Natalie
Service Coordinator
Nate
Client Success Manager II
Neill
Client Success Manager III
Nick
Technical Support Representative
Olivia
Employee Experience Coordinator
Paul
Technical Support Representative, Projects
Pratibha
Accounting Specialist
Quinn
Account Manager
Randy
Consultant
Rick
Consultant, Tools Management
Rick
Account Support Representative
Russ
Consultant III
Sam
Technical Support Engineer I
Samantha
Learning & Development Lead
Seth
Consultant II
Shivangi
Account Specialist
Steven
Client Success Manager II
Tamela
Account Support Lead
Terry
Accounting Specialist III
Tim Osting
Service Manager
Travis
IT Consultant II, Projects
Wayne
Technical Support Representative
Winfield
Consultant
Xander
Technical Support Engineer II
AFFILIATIONS
NCTA (The North Carolina Technology Association)
NC Tech is the unifying voice for the technology community in North Carolina.
IT Nation Evolve
www.connectwise.com/theitnation/evolve/peer-groups
The IT Nation EVOLVE peer groups are for managed service providers (MSPs) to collaborate and connect with their IT peers.
Durham Chamber of Commerce
The Greater Durham Chamber of Commerce is a member-driven organization that serves its members by helping to create and sustain a healthy economic climate.
EO Raleigh, Charlotte, & Atlanta
Entrepreneurs Organization is a global, peer-to-peer network of influential business owners in 62 countries. Founded in 1987, EO is the catalyst that enables leading entrepreneurs to learn and grow, leading to greater success in business and beyond.
AWARDS & ACCOLADES
- Charlotte Business Journal’s Best Places to Work in 2021 and 2020
- Atlanta Business Journal’s Best Places to Work in 2021
- Triangle Business Journal’s Best Places to Work in 2022, 2020 and 2019
- One of the top 500 Managed Service Providers in the World (MSP 501, Channel Futures)
- Triangle Business Journal’s Fast 50 (fastest-growing private companies in the Triangle) in 2022, 2021, 2020, 2019, and 2016
- 12 consecutive years on the Inc. 5000, which ranks the fastest-growing, privately held companies in America
- Named #2 on the Triangle Business Journal’s Top 10 IT Networking Companies in 2022, 2021; named #3 in 2020, #2 in 2019
- 2020 CAI Ovation Award for HR Excellence
- One of the largest minority-owned businesses (Triangle Business Journal)
- Ranked #8 of the largest, local cloud computing companies by the Triangle Business Journal
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