About

About US

THE FUNDAMENTALS

Our Purpose

Build an enduring organization that helps our people and clients reach their full potential.

Our Focus

Simplifying IT with the right mix of people, systems, and technologies.

Our Core Values

Do the right thing
Personal connections
Be Curious

MEET THE WORKSMART TEAM

OUR LEADERSHIP

Alexis Komondorea

Alexis Komondorea

Controller

Alexis Komondorea

Controller

Brian Craig

Brian Craig

Technical Account Director

Brian Craig

Technical Account Director

Clay Harris

Clay Harris

President & CEO

Clay Harris

President & CEO

As the president of WorkSmart, Clay Harris spends his days talking to customers, coworkers, and partners to ensure our service and support are world-class.

A native North Carolinian, Clay attended high school in Greensboro and college at the University of North Carolina in Chapel Hill. As the son of two educators, Clay brings an emphasis on constant learning to the WorkSmart culture. Tar Heel hospitality and the drive to help others are at the core of the company’s values:

– Do the Right Thing
– Personal Connections
– Hunger for Growth

Clay has been a driving force at WorkSmart since its inception; he helped found the company while still attending UNC. He attributes the company’s success to the team.

“Our team is smart and hard-working, and they really care passionately about our customers. That makes work fun and rewarding, even on the days that aren’t easy,” he said.

Jim Rappl

Jim Rappl

Senior Business Advisor

Jim Rappl

Senior Business Advisor

Kim Sullivan

Kim Sullivan

VP, Client Success

Kim Sullivan

VP, Client Success

Michael Teal

Michael Teal

Project Director

Michael Teal

Project Director

Nathaniel Phillips

Nathaniel Phillips

HR Manager

Nathaniel Phillips

HR Manager

Neill Bloem

Neill Bloem

Account Director

Neill Bloem

Account Director

Ricky Ayers

Ricky Ayers

Chief Financial Officer

Ricky Ayers

Chief Financial Officer


Colleges & Degrees: Georgia Tech – Bachelor of Mechanical Engineering; Harvard – MBA

Home Town: Madison, Alabama

Family: Becky (wife); Hannah (miniature schnauzer)

How long have you lived in North Carolina? Since 2002

What do you feel are the top three characteristics of an innovative business leader?

  1. Ability to listen
  2. Vision to see past and to challenge the current status quo
  3. Desire to continuously improve (even when you’re best in class)

What’s the least glamorous thing you do in the line of duty? Payroll.

What skill would you most like to improve? Either time management or email management (though those two may be the same thing!).

What do you do to relax? Tennis…though, with my game, it’s not that relaxing.

What is your dream vacation? An extended around-the-world tour stopping for at least 3 weeks in each location.

What music is on your iPod? Most played: Alicia Keyes and a lot of random stuff. I listen to podcasts more than music, though.

What’s your favorite part of a typical day? I probably shouldn’t say buying a pizza from Little Ceasers since it’s walking distance from our new RDU office, should I?

An interesting fact about you is: Went to Space Camp when I was younger.

Ron Unger

Ron Unger

Founder & Chairman

Ron Unger

Founder & Chairman

Ron Unger founded WorkSmart in 2001 and led the team as President until 2017. During his tenure, the company expanded across several states through organic growth and several business acquisitions. In 2017, Ron transitioned to chairman of WorkSmart and remains a major shareholder and advisor to the leadership team.

Ron was elected to the board of Koniag, Inc. in 2004. Koniag is a diversified, technical services firm with 1,200 employees and customers across the energy, healthcare, federal government, and manufacturing sectors. Ron has served as chairman since 2012 and was hired as their CEO in 2017.

Ron graduated from the Georgia Institute of Technology with an engineering degree. He earned an MBA from the Kenan-Flagler Business School at the University of North Carolina and founded WorkSmart from campus.

Ron cherishes his time in Chapel Hill with his wife Fabi and three daughters – Sofia, Stella, and Scarlett. The family can often be found enjoying the outdoors, visiting people and places of the world, and creating music.

OUR TEAM

Alex

Alex

Consultant, Projects

Alex

Consultant, Projects

Bhavna

Bhavna

Accounting Assistant & A/R Specialist

Bhavna

Accounting Assistant & A/R Specialist

Bill

Bill

Consultant

Bill

Consultant

Bob

Bob

Bob

Brian

Brian

Service Manager (Interim)

Brian

Service Manager (Interim)

Chad

Chad

Technical Support Engineer

Chad

Technical Support Engineer

Chet

Chet

Project Coordinator

Chet

Project Coordinator

Chris

Chris

Consultant

Chris

Consultant

Courtney

Courtney

Sr. Account Manager, Team Lead

Courtney

Sr. Account Manager, Team Lead

Dave

Dave

Consultant

Dave

Consultant

David

David

Consultant

David

Consultant

Dawn

Dawn

Events Manager

Dawn

Events Manager

DJ

DJ

Service Coordinator

DJ

Service Coordinator

Fabi

Fabi

Sr. Business Advisor

Fabi

Sr. Business Advisor

Doug

Doug

Consultant, Regional Service Manager

Doug

Consultant, Regional Service Manager

Haleigh

Haleigh

Associate Technical Account Manager

Haleigh

Associate Technical Account Manager

Hubert

Hubert

Account Manager

Hubert

Account Manager

Jeff

Jeff

Technical Support Rep

Jeff

Technical Support Rep

Jess

Jess

Associate Technical Account Manager

Jess

Associate Technical Account Manager

Jesse

Jesse

Service Manager

Jesse

Service Manager

John

John

Consultant

John

Consultant

John

John

Consultant

John

Consultant

Joseph

Joseph

Technical Support Engineer

Joseph

Technical Support Engineer

Justin

Justin

Project Coordinator, Consultant

Justin

Project Coordinator, Consultant

Kellie

Kellie

Associate Account Manager

Kellie

Associate Account Manager

Kevin

Kevin

QA Associate

Kevin

QA Associate

Kristen

Kristen

Service Coordinator, Team Lead

Kristen

Service Coordinator, Team Lead

Laura

Laura

Sr. Account Manager

Laura

Sr. Account Manager

Marissa

Marissa

Marketing Manager

Marissa

Marketing Manager

Mark

Mark

Technical Support Engineer

Mark

Technical Support Engineer

Michael

Michael

Project Manager, Team Lead

Michael

Project Manager, Team Lead

Mike

Mike

Consultant

Mike

Consultant

Mike

Mike

Sr. Logistics Consultant

Mike

Sr. Logistics Consultant

Nate

Nate

Account Manager

Nate

Account Manager

Pat

Pat

Consultant, Projects

Pat

Consultant, Projects

Olivia

Olivia

Accounting Admin & A/R and A/P Specialist

Olivia

Accounting Admin & A/R and A/P Specialist

Paul

Paul

Technical Support Representative, Projects

Paul

Technical Support Representative, Projects

Richard

Richard

Project Coordinator

Richard

Project Coordinator

Rebecca

Rebecca

Technical Support Engineer

Rebecca

Technical Support Engineer

Rick

Rick

Consultant, Tools Management

Rick

Consultant, Tools Management

Riley

Riley

Service Manager

Riley

Service Manager

Rob

Rob

Project Coordinator, On-boarding

Rob

Project Coordinator, On-boarding

Tamela

Tamela

Accounting Admin & A/R Specialist

Tamela

Accounting Admin & A/R Specialist

Terry

Terry

Consultant

Terry

Consultant

Tim

Tim

Service Manager

Tim

Service Manager

Winfield

Winfield

Consultant

Winfield

Consultant

AFFILIATIONS

NCTA (The North Carolina Technology Association)

www.nctech.org
NC Tech is the unifying voice for the technology community in North Carolina. 

IT Nation Evolve

www.connectwise.com/theitnation/evolve/peer-groups
The IT Nation EVOLVE peer groups are for managed service providers (MSPs) to collaborate and connect with their IT peers.

Durham Chamber of Commerce

durhamchamber.org/
The Greater Durham Chamber of Commerce is a member-driven organization that serves its members by helping to create and sustain a healthy economic climate.

EO Charlotte

www.eonetwork.org/charlotte
Entrepreneurs Organization is a global, peer-to-peer network of influential business owners in 62 countries. Founded in 1987, EO is the catalyst that enables leading entrepreneurs to learn and grow, leading to greater success in business and beyond.
  • Triangle Business Journal’s Best Places to Work in 2020 and 2019
  • Charlotte Business Journal’s Best Places to Work in 2020
  • One of the top 500 Managed Service Providers in the World (MSP 501, Channel Futures)
  • Triangle Business Journal’s Fast 50 (fastest-growing private companies in the Triangle) in 2020, 2019, and 2016
  • 11 consecutive years on the Inc. 5000, which ranks the fastest-growing, privately held companies in America
  • Named #3 on the Triangle Business Journal’s Top 10 IT Networking Companies in 2020; named #2 in 2019
  • 2020 CAI Ovation Award for HR Excellence
  • One of the largest minority-owned businesses (Triangle Business Journal)
  • Ranked #8 of the largest, local cloud computing companies by the Triangle Business Journal

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