About Us

THE FUNDAMENTALS

Our Purpose

Build an enduring organization that helps our people and clients reach their full potential.

Our Focus

Simplifying IT with the right mix of people, systems, and technologies.

Our Core Values

Do the right thing, Personal connections, Be Curious

THROUGH THE YEARS

View Our History Timeline

MEET THE WORKSMART TEAM

OUR LEADERSHIP

Alexis Komondorea

Controller

Clay Harris

President & CEO

As the president of WorkSmart, Clay Harris spends his days talking to customers, coworkers, and partners to ensure our service and support are world-class. A native North Carolinian, Clay attended high school in Greensboro and college at the University of North Carolina in Chapel Hill. As the son of two educators, Clay brings an emphasis on constant learning to the WorkSmart culture. Tar Heel hospitality and the drive to help others are at the core of the company’s values: – Do the Right Thing – Personal Connections – Hunger for Growth Clay has been a driving force at WorkSmart since its inception; he helped found the company while still attending UNC. He attributes the company’s success to the team. “Our team is smart and hard-working, and they really care passionately about our customers. That makes work fun and rewarding, even on the days that aren’t easy,” he said.

Courtney Armstrong

Account Director

Jesse

Managed Services Director

Jim Rappl

Senior Business Advisor

Kim Sullivan

VP, Client Success

Ricky Ayers

Chief Financial Officer

Colleges & Degrees: Georgia Tech – Bachelor of Mechanical Engineering; Harvard – MBA Home Town: Madison, Alabama Family: Becky (wife); Hannah (miniature schnauzer) How long have you lived in North Carolina? Since 2002 What do you feel are the top three characteristics of an innovative business leader? Ability to listen Vision to see past and to challenge the current status quo Desire to continuously improve (even when you’re best in class) What’s the least glamorous thing you do in the line of duty? Payroll. What skill would you most like to improve? Either time management or email management (though those two may be the same thing!). What do you do to relax? Tennis…though, with my game, it’s not that relaxing. What is your dream vacation? An extended around-the-world tour stopping for at least 3 weeks in each location. What music is on your iPod? Most played: Alicia Keyes and a lot of random stuff. I listen to podcasts more than music, though. What’s your favorite part of a typical day? I probably shouldn’t say buying a pizza from Little Ceasers since it’s walking distance from our new RDU office, should I? An interesting fact about you is: Went to Space Camp when I was younger.

Ron Unger

Founder & Chairman

Ron Unger founded WorkSmart in 2001 and led the team as President until 2017. During his tenure, the company expanded across several states through organic growth and several business acquisitions. In 2017, Ron transitioned to chairman of WorkSmart and remains a major shareholder and advisor to the leadership team. Ron was elected to the board of Koniag, Inc. in 2004. Koniag is a diversified, technical services firm with 1,200 employees and customers across the energy, healthcare, federal government, and manufacturing sectors. Ron has served as chairman since 2012 and was hired as their CEO in 2017. Ron graduated from the Georgia Institute of Technology with an engineering degree. He earned an MBA from the Kenan-Flagler Business School at the University of North Carolina and founded WorkSmart from campus. Ron cherishes his time in Chapel Hill with his wife Fabi and three daughters – Sofia, Stella, and Scarlett. The family can often be found enjoying the outdoors, visiting people and places of the world, and creating music.

OUR TEAM

Staff

Amelia

Account Manager

Staff

Andrew

Consultant II

Staff

Antoinette

Customer Service Representative

Staff

Ashley

Service Coordinator

Staff

Bhavna

Accounting Assistant & A/R Specialist

Staff

Bill

Consultant

Staff

Bob

Technical Lead

Staff

Brian

Service Manager

Staff

Brian Craig

Technical Account Engineer

Staff

Chad

Technical Support Engineer II

Staff

Chris

Project Lead

Staff

Daniel

Technical Support Representative

Staff

Dave

Consultant

Staff

David

Project Lead

Staff

David

Technical Lead

Staff

David

Technical Support Engineer I

Staff

DJ

Service Coordinator

Staff

Jeff

Technical Support Engineer II

Staff

Jenna

Technical Support Engineer

Staff

John

Service Manager

Staff

Joseph

IT & Facilities Manager

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Josh

Consultant III, Projects

Staff

Katie

Service Coordinator

Staff

Kellie

Account Manager

Staff

Kevin

QA Associate

Staff

Kevin

Service Coordinator

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Kristen

Service Coordination Manager

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Laura

Sr. Account Manager

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Marissa

Marketing Manager

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Matt

Technical Support Engineer I

Staff

Michael

Project Manager, Team Lead

Staff

Mikayla

Marketing Coordinator

Staff

Mike

Sr. Logistics Consultant

Staff

Natalie

Service Coordination Team Lead

Staff

Nate

Account Manager

Staff

Neill

Sr. Account Manager

Staff

Nick

Technical Support Representative

Staff

Paul

Technical Support Representative, Projects

Staff

Randy

Consultant

Staff

Rick

Consultant, Tools Management

Staff

Russ

Consultant III

Staff

Sam

Technical Support Engineer I

Staff

Samantha

Learning & Development Lead

Staff

Shivangi

Account Specialist

Staff

Steven

Associate Account Manager

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Tamela

Account Support Lead

Staff

Terry

Accounting Specialist III

Staff

Tim Osting

Service Manager

Staff

Travis

TSR, Projects

Staff

Wayne

Technical Support Representative

Staff

Winfield

Consultant

AFFILIATIONS

NCTA (The North Carolina Technology Association)

www.nctech.org

NC Tech is the unifying voice for the technology community in North Carolina.

IT Nation Evolve

www.connectwise.com/theitnation/evolve/peer-groups

The IT Nation EVOLVE peer groups are for managed service providers (MSPs) to collaborate and connect with their IT peers.

Durham Chamber of Commerce

durhamchamber.org/


The Greater Durham Chamber of Commerce is a member-driven organization that serves its members by helping to create and sustain a healthy economic climate.

EO Charlotte

www.eonetwork.org/charlotte


Entrepreneurs Organization is a global, peer-to-peer network of influential business owners in 62 countries. Founded in 1987, EO is the catalyst that enables leading entrepreneurs to learn and grow, leading to greater success in business and beyond.

AWARDS & ACCOLADES




  • Charlotte Business Journal’s Best Places to Work in 2021 and 2020
  • Atlanta Business Journal’s Best Places to Work in 2021
  • Triangle Business Journal’s Best Places to Work in 2022, 2020 and 2019
  • One of the top 500 Managed Service Providers in the World (MSP 501, Channel Futures)
  • Triangle Business Journal’s Fast 50 (fastest-growing private companies in the Triangle) in 2022, 2021, 2020, 2019, and 2016
  • 12 consecutive years on the Inc. 5000, which ranks the fastest-growing, privately held companies in America
  • Named #2 on the Triangle Business Journal’s Top 10 IT Networking Companies in 2022, 2021; named #3 in 2020, #2 in 2019
  • 2020 CAI Ovation Award for HR Excellence
  • One of the largest minority-owned businesses (Triangle Business Journal)
  • Ranked #8 of the largest, local cloud computing companies by the Triangle Business Journal

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