#Winning: A Discussion on Guiding Your Teams to Success

Join us on August 5, 2021, at 11 am (EST) 

A highly productive team that can communicate, create, and solve problems is key to growing your organization. And, the right mix of tools, processes, and people builds a healthy team.

That’s why we’re focusing this 1-hour discussion on using technology, metrics, and hiring as tools to guide your team to success.

What you’ll learn:

  • An overview of keeping teams on track with Microsoft 365 apps
  • How you can use metrics to define success, keep a pulse on what’s happening in the business, and do more of what’s fueling your growth
  • Tips for maturing your hiring process so you can hire good employees to be part of a great team

Meet our guests:

Brent Sprinkle, owner at TrueNorth Business Navigation

Brent Sprinkle

As owner and lead guide at TrueNorth Business Navigation, Brent guides leaders in implementing a set of simple, proven, and practical tools to build a successful business.

Before his work with TrueNorth Business Navigation and guided by a strong desire to have a major impact, Brent worked in management, successfully leading a number of software and hardware technology development teams ranging in size from 8 to over 800.


Cyndi Gave, owner at The Metiss Group

Cyndi Gave

Cyndi has been leading The Metiss Group since 1996 but learned her passion for people long before. Cyndi’s human behavior studies started with an international temporary staffing company, reshaping their job matching and business model to earn the branch Profit Center of The Year. Cyndi would go on to hold executive roles in HR departments for automotive, property management, distribution, publishing, and robotics industries.

A business leader at heart, Cyndi has found her niche to impact business results best through advising leaders in their quest for an effective employee selection process, the means to accelerate employee performance, and strengthening organizational health.



Connected, meaningful, and productive communications with Microsoft 365 Tools

Employees and customers want and expect your organization to have the right technology to meet their needs.

That means more effective and efficient communication channels.

In this hour-long workshop, you’ll learn how you can use Microsoft 365 to improve the employee and customer experience by fostering real interaction and limiting distractions.

What you’ll learn:

  • How small business are using Microsoft 365 to create virtual workspaces for their teams and clients
  • Tips for using Microsoft 365 apps—like SharePoint, Sway, Yammer, and Stream—to make communication more effective
  • Considerations for building a communications strategy

A Skill-building Class: Making Microsoft Team Meetings More Engaging


Cloud-based collaboration tools like Microsoft Teams help bring your team and customers together, even when apart. However, the meeting practices developed in-person may not work as well over video.

Since paying attention in a virtual meeting can be especially difficult, it’s important to find ways to keep involved and engaged.

Watch this workshop, where you’ll learn how to use the tools within Microsoft Teams to be more productive (and natural) during online meetings.

What you’ll learn:

  • How to make scheduling simpler
  • Ways to reduce potential distractions during online meetings
  • Tips for sharing content and collecting insights during a meeting
  • How to make larger meetings more effective

Employee Productivity, Starting with Your Microsoft 365 Strategy

Your team can get work done from anywhere because of tools like Microsoft 365.

Now, it’s time to focus on helping your team leverage the technology to solve business problems and work better.

Watch this hour-long workshop, where you’ll learn how you can use Microsoft 365 to help your organization be more efficient and focused on the top priorities.

What you’ll learn:

  • The best way to organize your organization’s files (and your people) in Microsoft Teams
  • Why software unification leads to more engaged employees
  • The benefits of automating repetitive tasks, allowing employees to focus on bigger tasks (how to do that with Microsoft 365)
  • How Microsoft 365 can help you use data to improve productivity and well-being

A Skill-building Class: OneDrive, Microsoft Teams, and More

Microsoft Office apps like Excel have kept you productive for many years. 

Now, the modern workplace offers more ways to take your get-work-done skills to the next level.

Watch this 45-minute workshop, where you’ll learn tips and tricks to help you create your best work with Microsoft 365 apps. 


What you’ll learn:

  • How to use Office apps like Word and PowerPoint for real-time co-editing and collaboration
  • The best ways to share your files with co-workers, vendors, and customers
  • How to update your Microsoft Teams notifications so you can choose what you listen to
  • Why Microsoft Editor may make you a better writer
  • The benefits of using OneNote as your digital notebook

Only the Best Practices for Remote Work

Is your team working from home?

Prior to March 2020, many small businesses worked primarily from an office. Now that many of us are working from home, whether it’s temporary or going to become your team’s new normal, are you working at your best?

Watch this webinar for best practices on remote work.

Learn how to be productive and to keep teams engaged when working remotely.

With this Q&A, we’re sharing best practices for small businesses shifting to working remotely. Featuring experts from several topics:

  • WorkSmart, managed IT services and small business IT support
  • Sophos, cybersecurity
  • Microsoft, productivity and collaboration
  • TrueNorth Business Navigation, personal connections and leadership

Back to the Future: Planning Your IT Strategy

Free Webinar! Back to the Future with Planning Your IT Strategy

Join WorkSmart’s President & CEO, Clay Harris, for a discussion on how the right plan, policies, tools, training, and practice can help your organization take advantage to the changes in our ever-evolving workplace.

In the last episode in our Remote Office Series, we:

  • Recap lessons learned from the abrupt workforce shift
  • Provide stats from our executive leadership surveys on current business trends
  • Share tips to keep your data secure
  • Provide insights as a small business leader on the future for personal connections, cloud technologies, continuity and disaster preparedness, and cybersecurity

Planning for the future in the new “normal”.

The pandemic challenged small businesses to find more flexible ways to work. Within days, many teams became fully remote for the first time. That meant a lot of energy focused on a smooth transition. 

Now, with the dust settling, it’s time to get back to looking forward. Knowing how to update your IT strategy in the face of the unknown can be hard. That’s why we’re bringing you this webinar. You’ll gain actionable insights to help you stay nimble in the modern workplace.


Hosted VoIP with Nextiva

If your phone system still lives in your office, you may want to consider how you can benefit from moving it to the cloud.


Home Office Hardware Solutions with Lenovo

Is your technology built for a more flexible workplace? If your team is working from home, you want to make sure they have the right tools to stay connected and productive.

Watch this webinar featuring Lenovo’s hardware solutions for your remote employees.

In this webinar, Lenovo will take you on a virtual product tour of Lenovo’s best devices for flexible workspaces that enables your team to have more device mobility while staying productive and secure.


Basic Teams Training: Intro to Microsoft Teams

Is your team working together in Microsoft Teams?

Microsoft Teams is the ultimate collaboration tool. In addition to serving as a messaging app, it gives you a virtual workspace for your team to work together regardless of where they are.

Watch our webinar featuring the basics of Microsoft Teams.

You’ll learn the basics of how to use Microsoft Teams to chat and collaborate virtually with your team. We’ll also cover how it integrates with other Microsoft 365 apps like Planner and other Office apps!