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Webinars

Don’t Click on That: Cybersecurity Training for Employees
UPCOMING WEBINAR

Join us on October 21, 2021 at 11 AM (EST)

One click on the wrong link helps cyber threats sneak around your organization’s security measures.

Whoops.

With cybercrimes and ransomware attacks on the rise, training that helps you build good cyber hygiene remains critical. By learning about potential threats and cybersecurity best practices, you can protect yourself and your organization. 

Join us for a cybersecurity training for employees.

In this webinar, we’re having a conversation about cybersecurity in a practical way. The bad guys want to trick employees, so we’ll talk about ways to avoid falling victim to cybercrime.  

What you’ll learn:
  • Good password habits
  • How to share files securely
  • What ransomware is and how to prevent it
  • Why hackers use phishing, vishing, and social engineering to launch cyber attacks
  • What to be aware of when browsing the internet
  • What to do when you think something is suspicious
Meet our guests:

Rob Witteman, Project Lead at WorkSmart

With 8 years’ experience working in managed IT services, Rob has helped many small businesses strengthen their security. 

As WorkSmart’s Onboarding Project Lead, Rob works on new client onboarding projects to ensure a successful start to their partnership with WorkSmart, including making sure that their cybersecurity is up to par.

By incorporating quickly-evolving cybersecurity practices into IT strategy plans, Rob helps small businesses reach their fullest potential, while also keeping them secure.

 

John Jarvis, Senior Business Advisor at WorkSmart

A recent addition to our Atlanta team, John has has spent the last 10 years serving companies and nonprofit organizations all across the country with his experience, creativity, and lifelong interest in technology.

John got his start at Google, where he studied technology and business analytics before going on to master discovery, scoping, and budgeting for impactful technology solutions to bring about measurable change.

In his role as Senior Business Advisor here at WorkSmart, he forges constructive relationships with new partners and identifies how WorkSmart can best help them achieve their goals.

 

Sam Young, Technical Support Representative

While Sam is relatively new to the world of MSPs, he’s no stranger to the ins and outs of computers. Tinkering with computers since he was a small child, Sam knows that the safest user is a well-informed one.

As a Technical Support Representative, Sam works to help our clients discern, fix and learn how to tackle their IT problems in a way that is easy to understand.

With industry standard certifications in security and networking, Sam works to not only solve any tech issues that may arise, but he also aims to prevent them from occurring in the first place by implementing proactive measures.

Get Signed Up!

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Webinars

Prevention & Recovery: IT Security in the Hybrid Workplace
ON-DEMAND WEBINAR

As many employees continue to work remotely and split time between working in the office and home, the focus on the cloud is growing. Technology like Microsoft 365 helps small businesses remain competitive in the hybrid workplace. 

While it helps your team achieve results and stay connected when working from anywhere, the flexibility of the cloud creates security risks. Making sure your cybersecurity strategy shifts with the way you work is important in keeping your organization safe from cyber threats. 

Prevention & Recovery: IT Security in the Hybrid WorkPlace

That’s why we’re focusing this 1-hour discussion on prevention & recovery. More specifically, we’re talking about preventing cyber attacks with Microsoft 365 security tools and investing in cyber insurance as a way to recover from one.

What you’ll learn

  • How Microsoft 365 can help protect against phishing attacks
  • The risks of using passwords and how Microsoft 365 can help keep attackers out without making it harder for your employees to log in.
  • Why Azure AD and InTune may replace the domain controller in your office
  • How cyber insurance protects your organization and what may be excluded from your coverage
  • What impacts the cost of a cyber policy

Meet our guests

Rob Witteman, Project Lead at WorkSmart

Rob has worked for a total of 8 years in the MSP space, and has been with WorkSmart for 4 of those years. He currently serves as WorkSmart’s Onboarding Project Lead.

In this role, Rob focuses on new client onboarding projects to ensure a successful start to their partnership with WorkSmart.

As a Microsoft certified IT professional, Rob helps companies leverage Microsoft technologies and leads the team in training to keep everyone on pace with Microsoft’s evolving platform. He believes in using technology to make work easier and to make the tech experience as smooth as possible for everyone.

Ralph Whitehurst Jr, Business Development at Triangle Risk Advisors

As President/CEO of Total Retirement Planning and Whitehurst Strategic Partners, Ralph has transformed a successful hometown insurance agency into a regional leader for evolving businesses and family financial consulting, specializing in retirement planning, estate preservation, risk management, business and family consulting.

After merging his practice with Triangle Risk Advisors, LLC in 2019, Ralph continues his role, along with serving on numerous safety and advisory boards for both insurance companies and clients.

Ralph understands that every client’s needs are unique, therefore the firm uses proprietary processes to identify those needs and create a custom roadmap for each client.

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Webinars

#Winning: A Discussion on Guiding Your Teams to Success
ON-DEMAND WEBINAR

A highly productive team that can communicate, create, and solve problems is key to growing your organization. And, the right mix of tools, processes, and people builds a healthy team.

That’s why we’re focusing this 1-hour discussion on using technology, metrics, and hiring as tools to guide your team to success.

What you’ll learn:

  • An overview of keeping teams on track with Microsoft 365 apps
  • How you can use metrics to define success, keep a pulse on what’s happening in the business, and do more of what’s fueling your growth
  • Tips for maturing your hiring process so you can hire good employees to be part of a great team

Meet our guests:

Brent Sprinkle, owner at TrueNorth Business Navigation

Brent Sprinkle

As owner and lead guide at TrueNorth Business Navigation, Brent guides leaders in implementing a set of simple, proven, and practical tools to build a successful business.

Before his work with TrueNorth Business Navigation and guided by a strong desire to have a major impact, Brent worked in management, successfully leading a number of software and hardware technology development teams ranging in size from 8 to over 800.

 

Cyndi Gave, owner at The Metiss Group

Cyndi Gave

Cyndi has been leading The Metiss Group since 1996 but learned her passion for people long before. Cyndi’s human behavior studies started with an international temporary staffing company, reshaping their job matching and business model to earn the branch Profit Center of The Year. Cyndi would go on to hold executive roles in HR departments for automotive, property management, distribution, publishing, and robotics industries.

A business leader at heart, Cyndi has found her niche to impact business results best through advising leaders in their quest for an effective employee selection process, the means to accelerate employee performance, and strengthening organizational health.

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Webinars

Connected, meaningful, and productive communications with Microsoft 365 Tools
ON-DEMAND WEBINAR

Employees and customers want and expect your organization to have the right technology to meet their needs.

That means more effective and efficient communication channels.

In this hour-long workshop, you’ll learn how you can use Microsoft 365 to improve the employee and customer experience by fostering real interaction and limiting distractions.

What you’ll learn:

  • How small business are using Microsoft 365 to create virtual workspaces for their teams and clients
  • Tips for using Microsoft 365 apps—like SharePoint, Sway, Yammer, and Stream—to make communication more effective
  • Considerations for building a communications strategy
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Webinars

A Skill-building Class: Making Microsoft Team Meetings More Engaging
ON-DEMAND WEBINAR

 

Cloud-based collaboration tools like Microsoft Teams help bring your team and customers together, even when apart. However, the meeting practices developed in-person may not work as well over video.

Since paying attention in a virtual meeting can be especially difficult, it’s important to find ways to keep involved and engaged.

Watch this workshop, where you’ll learn how to use the tools within Microsoft Teams to be more productive (and natural) during online meetings.

What you’ll learn:

  • How to make scheduling simpler
  • Ways to reduce potential distractions during online meetings
  • Tips for sharing content and collecting insights during a meeting
  • How to make larger meetings more effective
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Webinars

Employee Productivity, Starting with Your Microsoft 365 Strategy
ON-DEMAND WEBINAR

Your team can get work done from anywhere because of tools like Microsoft 365.

Now, it’s time to focus on helping your team leverage the technology to solve business problems and work better.

Watch this hour-long workshop, where you’ll learn how you can use Microsoft 365 to help your organization be more efficient and focused on the top priorities.

What you’ll learn:

  • The best way to organize your organization’s files (and your people) in Microsoft Teams
  • Why software unification leads to more engaged employees
  • The benefits of automating repetitive tasks, allowing employees to focus on bigger tasks (how to do that with Microsoft 365)
  • How Microsoft 365 can help you use data to improve productivity and well-being
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Webinars

A Skill-building Class: OneDrive, Microsoft Teams, and More
ON-DEMAND WEBINAR

Microsoft Office apps like Excel have kept you productive for many years. 

Now, the modern workplace offers more ways to take your get-work-done skills to the next level.

Watch this 45-minute workshop, where you’ll learn tips and tricks to help you create your best work with Microsoft 365 apps. 

 

What you’ll learn:

  • How to use Office apps like Word and PowerPoint for real-time co-editing and collaboration
  • The best ways to share your files with co-workers, vendors, and customers
  • How to update your Microsoft Teams notifications so you can choose what you listen to
  • Why Microsoft Editor may make you a better writer
  • The benefits of using OneNote as your digital notebook
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Only the Best Practices for Remote Work
ON-DEMAND WEBINAR

Is your team working from home?

Prior to March 2020, many small businesses worked primarily from an office. Now that many of us are working from home, whether it’s temporary or going to become your team’s new normal, are you working at your best?

Watch this webinar for best practices on remote work.

Learn how to be productive and to keep teams engaged when working remotely.

With this Q&A, we’re sharing best practices for small businesses shifting to working remotely. Featuring experts from several topics:

  • WorkSmart, managed IT services and small business IT support
  • Sophos, cybersecurity
  • Microsoft, productivity and collaboration
  • TrueNorth Business Navigation, personal connections and leadership
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Webinars

Back to the Future: Planning Your IT Strategy
ON-DEMAND WEBINAR

Free Webinar! Back to the Future with Planning Your IT Strategy

Join WorkSmart’s President & CEO, Clay Harris, for a discussion on how the right plan, policies, tools, training, and practice can help your organization take advantage to the changes in our ever-evolving workplace.

In the last episode in our Remote Office Series, we:

  • Recap lessons learned from the abrupt workforce shift
  • Provide stats from our executive leadership surveys on current business trends
  • Share tips to keep your data secure
  • Provide insights as a small business leader on the future for personal connections, cloud technologies, continuity and disaster preparedness, and cybersecurity

Planning for the future in the new “normal”.

The pandemic challenged small businesses to find more flexible ways to work. Within days, many teams became fully remote for the first time. That meant a lot of energy focused on a smooth transition. 

Now, with the dust settling, it’s time to get back to looking forward. Knowing how to update your IT strategy in the face of the unknown can be hard. That’s why we’re bringing you this webinar. You’ll gain actionable insights to help you stay nimble in the modern workplace.

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Webinars

Hosted VoIP with Nextiva
ON-DEMAND WEBINAR

If your phone system still lives in your office, you may want to consider how you can benefit from moving it to the cloud.