CAI’s annual Ovation Awards celebrate leaders in innovative HR initiatives across companies based in North Carolina. WorkSmart is proud to be among the winners for 2020!
Category: Blog
Phishing attacks take advantage of people by posing as a trusted source. Not surprisingly, cybercriminals are using concerns about coronavirus to attack businesses. Unfortunately, they’re using fear as bait.
Not all small businesses want to manage or can afford their own internal IT team, so they look to outside help. Some have a “guy” they call or one tech-savvy employee to react to minor problems. More often, small businesses turn to Managed IT Service Providers (MSPs) to solve problems and provide proactive support. Curious about the benefits of proactive support? Let’s look at how it differs from reactive support.
You need help with IT and want the most cost-effective IT support and management. For this reason, most small businesses go to a Managed IT service provider (MSP) for help.
Now that you’re looking for a partner, how do you know what the service will cost? It’s easy to find the list of services on most MSPs’ website, but they rarely show pricing. That’s because it depends.
We rely on the internet more than ever. Most of us are always ‘connected’. Constant connectivity can open the door for bad guys. They know you and your colleagues store and share data on your connected devices. Knowing the risks can help you keep your data safe and reduce the impact of an attack. Here’s info that can help you avoid costly mistakes when it comes to cybersecurity.
It doesn’t. There are critical tools every organization needs in place to protect against cyber threats. Firewalls, anti-virus software, managed DNS, and encryption are a few you may already be using. But no protection is 100% effective at stopping hackers, because the bad guys are evolving their tools as often as the good guys are developing protections.
We’ve built a team of the great IT Professionals, and we’re proud to celebrate their hard work! Our clients also have great things to say about them.
If your firewall and antivirus are the locked doors of your IT, then a Security Operations Center is the alarm system and the police who respond to a break-in. It is a mix of tools, processes, and people looking for threats in order to quickly stop them and prevent damage. Essentially, it’s real-time threat detection and response.
Microsoft issued critical security patches for Windows 10 on August 13th and is warning all users to update their operating system immediately. Microsoft discovered multiple vulnerabilities that can allow machines to spread malware without any user interaction.
Retaining quality employees begins with a solid onboarding process. The key is to make a great first impression as it’s your first engagement – technology makes that easy! Here are some tips to onboard a new hire from an IT point of view.