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WorkSmart Celebrates Its 20th Anniversary

Durham, NC, Release: July 15, 2021 

WorkSmart celebrates its 20th anniversary as a full-service, managed IT services company headquartered in Durham, North Carolina. 

WorkSmart celebrates 20 years in business

WorkSmart was founded in 2001 by Ron Unger and Clay Harris, while they attended the University of North Carolina at Chapel Hill. Believing that technology should be a strategic tool for small businesses, they worked to help a handful of local businesses to find the right tools and processes to support the people. Continuing with the same purpose and passion today, WorkSmart provides a variety of services and technologies including, managed/co-managed IT services, cybersecurity, data backup & recovery, IT strategy & planning, and cloud services.  

Through organic growth and several business acquisitions, WorkSmart has experienced exceptional growth over the last 20 years. We’ve expanded to four offices in different states along the East Coast, with more than 100 employees overall. 

For the past couple of years, WorkSmart has been honored by the Triangle Business Journal as one of the best places to work in the Triangle area. Check out this TBJ interview with our CEO, Clay, as he reminisces over the past two decades of WorkSmart, and looks toward the future of the company and industry as a whole. The company has also been recognized as one of the fastest-growing private companies in both the Triangle and across America, including more than 10 years on the Inc 5000.  

We work with small, local businesses to fuel their growth through simplifying the IT process. With a dedicated team of technology consultants and account managers, WorkSmart forges meaningful relationships with clients, to help make recommendations that best suit their own business goals.   

By building a culture that values curiosity, doing the right thing, and connection, we focus on helping clients and team members reach their fullest potential.  

You can click here to get more information on the most valuable resource at WorkSmart: people you’re going to love.

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WorkSmart ranked on Channel Futures MSP 501

We are thrilled to have been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings!

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Celebrating our June Employee Anniversaries

As we close out another calendar month, we wanted to take the time to recognize our team members who are celebrating work anniversaries this month.

Our team of hardworking and genuine folks is what keeps us going, and we are thankful for their dedication to WorkSmart.

You can learn more about each of these team members below.


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Celebrating Our May Employee Anniversaries

Curiosity, hard work, and loyalty make up some of the best employees. All of the team members highlighted below embody all of these qualities and so much more. We wanted to give them the recognition their work deserves – we appreciate them all!

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IT Support From People You’ll Love

Our IT experts are knowledgeable, friendly, and professional while solving any issues that arise for their clients. On top of saving the day on a regular basis, our team works to build strong and lasting relationships with everyone – whether its team members, clients, or vendors.
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Celebrating Our April Employee Anniversaries

It’s that time of the month again… join us in celebrating 3 employee anniversaries this month!

Not only is our team full of IT Professionals, it’s also full of hard-working and sincere people who are dedicated to helping our clients reach their fullest potential.

In honor of their anniversaries, we wanted to take some time to say ‘thank you’ to this crew – we appreciate them all! You can learn more about each of these team members.

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We’re Growing in Atlanta! Second Acquisition in 2021

We’re announcing the acquisition of LAN Systems of Berkeley Lake, Georgia. The purchase was finalized on March 1, 2021 and continues WorkSmart’s growth in Atlanta. By welcoming all former LAN Systems to the team, WorkSmart grows to over 100 employees.

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Celebrating Our March Employee Anniversaries

You can count on WorkSmart because of our people. Yes, we’re technology experts, but we’re also genuine people that are committed to helping our clients succeed. That’s why we want to stop and say ‘thank you’ to the team – we appreciate them all!

Join us in celebrating 8 employee anniversaries this month! You can learn more about each of these team members in this post.

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How We Provide Consistently Excellent IT Support

The WorkSmart team is rooting for your success. As an IT service provider, we know that great service helps your organization grow. Quality IT support from a strategic partner helps you focus on your business goals rather than worry about your technology.

That’s why gauging customer happiness and getting feedback is extremely valuable, and why it’s important for us to have a way to measure and track the customer experience.

Here’s how we use a single metric, Net Promoter Score®, to compute client happiness and provide consistently excellent IT support.

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WorkSmart Continues Managed IT Services Expansion in Atlanta

Today, we’re sharing the news of our recent acquisition! RMS Associates of Smyrna, Georgia joins the WorkSmart community! The purchase was finalized on January 1, 2021.