Worksmart IT ServicesBlog
They say first impressions count for everything. While we believe it’s important to establish the tone of a great relationship from the outset, we know that maintaining excellent support and customer service is just as significant.
This is where we take the relationship from ‘transactional vendor’ to ‘strategic partner’.
One click on the wrong link helps cyber threats sneak around your organization’s security measures.
Whoops.
With cybercrimes and ransomware attacks on the rise, training that helps you build good cyber hygiene remains critical. By learning about potential threats and cybersecurity best practices, you can protect yourself and your organization.
In this webinar, we’re having a conversation about cybersecurity in a practical way. The bad guys want to trick employees, so we’ll talk about ways to avoid falling victim to cybercrime.
Rob Witteman, Project Lead at WorkSmart
With 8 years’ experience working in managed IT services, Rob has helped many small businesses strengthen their security.
As WorkSmart’s Onboarding Project Lead, Rob works on new client onboarding projects to ensure a successful start to their partnership with WorkSmart, including making sure that their cybersecurity is up to par.
By incorporating quickly-evolving cybersecurity practices into IT strategy plans, Rob helps small businesses reach their fullest potential, while also keeping them secure.
John Jarvis, Senior Business Advisor at WorkSmart
A recent addition to our Atlanta team, John has has spent the last 10 years serving companies and nonprofit organizations all across the country with his experience, creativity, and lifelong interest in technology.
John got his start at Google, where he studied technology and business analytics before going on to master discovery, scoping, and budgeting for impactful technology solutions to bring about measurable change.
In his role as Senior Business Advisor here at WorkSmart, he forges constructive relationships with new partners and identifies how WorkSmart can best help them achieve their goals.
Sam Young, Technical Support Representative
While Sam is relatively new to the world of MSPs, he’s no stranger to the ins and outs of computers. Tinkering with computers since he was a small child, Sam knows that the safest user is a well-informed one.
As a Technical Support Representative, Sam works to help our clients discern, fix and learn how to tackle their IT problems in a way that is easy to understand.
With industry standard certifications in security and networking, Sam works to not only solve any tech issues that may arise, but he also aims to prevent them from occurring in the first place by implementing proactive measures.
With their focus on making it easier for people to work from anywhere, Microsoft 365 has several apps for secure file sharing and secure file storage.
Here’s our recommendation on how to use OneDrive, SharePoint, and Teams for secure file storage and sharing.
With emails being such a common tool for communication, both in the business world and on a personal level, phishing emails are becoming more common as well.
Check out this short video (less than 10 minutes) for some of the quickest ways to spot a phishing email, and what to do if you receive one.
The core of WorkSmart consists of our people. By demonstrating our core values (doing the right thing, being curious, and building personal connections), our team is able to consistently support each other and all of our clients in reaching their fullest potential.
Join us in congratulating the following group of folks as they celebrate their work anniversaries. We appreciate them all!
In today’s world, the phrase “the cloud” appears pretty regularly. But, do you actually know what it means? Or how the cloud can benefit your business? Check out Marissa’s quick explanation on what is the cloud. Oh, and in under 60 seconds.
Strong passwords help prevent unauthorized access and potential data breaches. But what makes a password strong? Here are our top password tips to help you protect your data.
When we say we have a team full of people you’re going to love, we mean it. By embodying our core values of doing the right thing, personal connections, and being curious, our team has soared to new heights over the past year. Check out some of our accomplishments below.
Over the past year and a half, PCs have become more of a necessity than ever before to stay connected and get work done. Microsoft said it best with, “we went from fitting the PC in our lives, to trying to fit our whole lives into the PC.”
In developing the next generation of Windows, Microsoft focused on improved ways to create, learn, and connect with others. Raising the standard for security was also at the top of their to-do list.
As we near the end of August, it’s time to celebrate our Employee Anniversaries! This month, we have ninefolks to celebrate for their commitment to the team.
Yes, we’re IT experts, but we’re also a team of sincere people who are committed to helping both their clients, and fellow team members reach their fullest potential.
