ManagedShield Complete

MANAGEDShield
Complete

Fully Outsourced IT
for one price

We get it. You cannot experience downtime, you’re very reliant on your computer systems, and you’re willing to pay for the most coverage.

With our most-inclusive managed services plan, you’ll get:

Benefits Included in Other Service Plans

ManagedShield COMPLETE includes the preventive maintenance and IT services of ManagedShield BASIC and unlimited remote support of ManagedShield PLUS.

Unlimited Onsite Support

ManagedShield COMPLETE covers remote and onsite troubleshooting for all team members with a flat monthly fee, keeping your IT costs predictable. Sometimes the best (or only) solution requires onsite support. That’s why we make it easy and send a consultant to your office at no additional cost.

Proactive IT Support

Performing proactive maintenance onsite helps keep your technology at peak performance and security. That’s why we schedule proactive onsite IT support visits. It also gives us an opportunity to build personal connections.

Strategic Technology Planning

Face-to-face time is important in helping you reach your goals. It helps your dedicated IT consultants, account manager, and service manager get a better understanding of the challenges you face. With that insight, we create and maintain a technology roadmap to help you digitally transform your business.

With our most-inclusive managed services plan, you’ll get:

Unlimited Onsite Support

Sometimes the best (or only) solution requires onsite support. We’ll make it easy and send a consultant to your office at no additional cost..

Unlimited Remote Support

Your users can access the help desk remotely so they can get their issues resolved quickly.

Predictable Cost

Remote and onsite troubleshooting covered for all users by a flat monthly fee, keeping your IT costs predictable.

Automated Maintenance

We’ll install security patches to ensure optimal performance and security of your critical infrastructure.

Dedicated Team

IT should be delivered by people you know and trust. You’ll work with familiar faces as soon as you onboard. Our Service Delivery Teams, including an account manager and service manager, get to know your environment so they can help you reach your full potential.

Proactive Support

Face-to-face time is important in helping you reach your goals. It helps us get a better understanding of your IT and the challenges you face. That’s why we schedule regular onsite visits to perform essential proactive tasks that are integral to keeping your systems performing well.

IT Strategy

We’ll work with you to create a strategic plan that supports your business. You’ll meet with your account manager for regular IT strategy meetings to review how your technology is working and how it supports you now and in the future.

Explore your options

We have three levels of managed services so that we can fit your needs and your budget.

Take a proactive approach to IT management and keep your IT costs low with ManagedShield BASIC.

Get great coverage with unlimited REMOTE support with ManagedShield PLUS.