ManagedShield Plus

MANAGEDShield
PLUS

IT support for a single price that fits your budget

You understand the importance of IT and rely on technology. You place value on IT and want to get the most of your budget. Unlimited remote coverage gives you a high level of coverage for a reasonable monthly fee.

With our Plus Plan you’ll get:

Proactive IT Services of ManagedShield BASIC

ManagedShield PLUS includes the reduced risk, peace of mind, and the right technologies that come with ManagedShield BASIC. We perform routine maintenance tasks and manage security patches to ensure optimal performance and security of your critical infrastructure.

Predictable and Controlled IT Costs with Unlimited Remote Support

ManagedShield PLUS covers remote troubleshooting for all team members. They enjoy 24×7 access to the help desk to get their issues resolved quickly, while you get the safety of a flat monthly fee.

Proactive Support From a Dedicated Team

IT should be delivered by people you know and trust. That’s why you’ll work with familiar faces as soon as you onboard. We schedule regular onsite visits, at no additional cost, to perform essential proactive tasks that are integral to keeping your systems performing well.

IT Strategy and a Technology Road Map

Your account manager, service manager, and IT consultants get to know your environment so they can help you reach your full potential. Your WorkSmart account manager partners with you to build a roadmap that is designed to support your organization’s goals and prioritize your IT objectives and projects over time.

With our most popular managed services plan, you’ll get:

Benefits of ManagedShield BASIC

You’ll get the reduced risk, peace of mind, and the right technologies that come with ManagedShield BASIC.

Automated Maintenance

We’ll install security patches to ensure optimal performance and security of your critical infrastructure.

Predictable Cost

Remote troubleshooting is covered for all users. They can access the help desk so they can get their issues resolved quickly, while you get the safety of a flat monthly fee.

Proactive Support

Face-to-face time is important in helping you reach your goals. It helps us get a better understanding of your IT and the challenges you face. That’s why we schedule regular onsite visits to perform essential proactive tasks that are integral to keeping your systems performing well.

Dedicated Team

IT should be delivered by people you know and trust. You’ll work with familiar faces as soon as you onboard. Our Service Delivery Teams, including an account manager and service manager, get to know your environment so they can help you reach your full potential.

IT Strategy

We’ll work with you to create a strategic plan that supports your business. You’ll meet with your account manager for regular IT strategy meetings to review how your technology is working and how it supports you now and in the future.

The right service plan for you

Having the right service plan is critical to your organization’s technology success. Check out our additional plans that may better fit your needs.

Take a proactive approach to IT management and keep your costs low with ManagedShield BASIC. 

Get unlimited REMOTE and ONSITE support at a fixed price with ManagedShield COMPLETE.