Beyond Reliable and Secure Technology, Quality Tech Support Paves the Way for Your Team to Flourish
That's why small businesses turn to remote tech support. You always have a responsive team to turn to, all for a predictable rate. With WorkSmart, your organization gains the knowledge of a group of experienced IT experts who work with small to midsize businesses across different industries and support a wide range of technologies.
Whether you need on-site or remote support, WorkSmart supplies those needs with nearby IT support consultants who are ready to serve. With our IT services, you gain tailored, high-quality support.
Support You Can Count On
You Can Call Someone When You Need Help.
Our monthly service plan gives you access to our IT help desk so you get remote tech support whenever needed. It's easy to create a remote IT support request by sending an email, visiting our online portal, or calling the help desk. We'll work closely with your team to empower them to use technology to get more done and stay secure.
We’ll Come On-Site.
While remote resolution often suffices, you can also benefit from local support, with team members who can visit your office as needed. WorkSmart offers IT support in Charlotte, Durham, Atlanta, Greensboro, Philadelphia, and New York City.
You Can Get Support Any Time.
You can count on us outside of your standard operating hours — even on holidays. WorkSmart's team is here to help. Call us, and our team will resolve the issue.
Quick Response and Effective Resolution.
We entered the IT support industry in 2001, and since our beginnings, we've worked hard to create a consistent process that allows us to determine the level of priority. We can respond to issues in order, while ensuring we are quickly resolving lower-priority needs. Your service level agreement (SLA) with us will outline the response time frame you can expect from our team.
Turn to WorkSmart for Outsourced IT Support
You can take advantage of our cost-effective solutions that are customized to your organization.
Not Sure How Much Support You Need?
Learn more about our Managed IT Services and Co-Managed IT Services.
Managed IT Services
You want to focus on your business and fully outsource IT support/guidance to the experts.
Co-Managed IT Services
You want tools and expertise to complement your internal IT team’s efforts.
Transform Your IT Support
If you're looking for a local partner to help keep your tech running smoothly, you can rely on our team. We offer on-site and remote IT support for small businesses. Learn more about what we can do for you by setting up a free consultation.