Support Business Growth with Managed IT Services
Outsourcing your IT management to WorkSmart means reliable systems and engaged employees all day, every day. Along with our team of experts, our managed IT services improve productivity and enhance security while keeping costs predictable. We can be your outsourced IT team or support your internal IT team.
Predictable IT Costs for Ongoing Managed
IT Services & Support
Making it a critical investment, technology can help your organization gain a competitive edge. That’s why WorkSmart’s managed IT services focus on optimizing your IT investment.
As your managed IT service provider, we’ll take on the responsibility for the maintenance and health of your infrastructure and provide consistently great support when your team needs it. Our goal is to help small businesses thrive in the modern workplace.
- With our flat-rate managed service plans, you can choose what best meets your organization’s needs.
- We also have the best IT support team that does both remote and onsite support. Seriously, they’re people you’re going to love.
Three Service Plans to Protect and Optimize Your IT Investment
WorkSmart offers three flat-rate managed services plans designed to fit your organization’s needs and budget.
All of our ManagedShield managed services include:
- Proactive IT management
- Access to help desk and support services as needed
- A dedicated team of IT experts
- Regular IT strategy meetings
ManagedShield Basic
BASIC is for businesses that want the tools to improve uptime while keeping costs low. This plan helps you stay ahead of issues with proactive maintenance and 24×7 monitoring and alerting on your computers.
With ManagedShield BASIC, you get the proactive IT services WorkSmart offers, and you choose the support hours needed to reduce the cost of resolving issues and upgrading technology.
Remote monitoring, including maintenance and proactive alerting for your computers and servers.
ManagedShield Plus
PLUS is for businesses that need to get IT support when they need it while staying within a budget.
With ManagedShield PLUS, your flat-rate covers remote troubleshooting and support. Any onsite support is billed separately.
Remote monitoring, including maintenance and proactive alerting for your computers and servers.
UNLIMITED remote troubleshooting and support
ManagedShield Complete
COMPLETE is for businesses that want the most coverage for getting help when something is wrong. ManagedShield COMPLETE offers you peace of mind by covering remote and onsite support in your monthly fee.
Remote monitoring, including maintenance and proactive alerting for your computers and servers.
UNLIMITED remote troubleshooting and support
UNLIMITED onsite and remote troubleshooting and support
WE’LL WORK WITH YOU TO CUSTOMIZE A PLAN WITH SERVICES AND TECHNOLOGIES THAT FIT YOUR ORGANIZATION’S GOALS.

24×7 Support
Technology breaks. Urgent IT issues happen. WorkSmart is here to help when you need it, including weekends and holidays.

Proactive Maintenance
With monitoring tools and automated maintenance ensuring your user systems & servers work well, you can stay focused on your business.

IT Strategy
Your Account Manager helps you create a strategic IT plan that meets the long-term goals of the organization.

Managed IT Plans
Our team offers flate-rate managed service plans designed to fit your organization’s needs and budget.
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