Support Business Growth With Managed IT Services
Outsourcing your IT management to WorkSmart means reliable systems and engaged employees all day, every day. Along with our team of experts, our managed IT services improve productivity and enhance security while keeping costs predictable. We can be your outsourced ITĀ teamĀ orĀ support your internal team.
Predictable IT Costs for Ongoing Managed
IT Services and Support
With rising cybersecurity threats and an ever-changing regulatory environment, it's worthwhile to outsource your IT needs to a professional. Here are a few benefits you can experience through managed IT services:
- Cost predictability:Ā As a managed IT provider, we offer flat-rate, predictable costs that allow you to budget more effectively for services. These services also reduce your investment in in-house technology expertise.
- Flexibility:Ā Varying plan levels suit every type of business, from those desiring a helping hand to those who want comprehensive support.
- Compliance:Ā If you operate in a heavily regulated industry like health care, finance, or legal services, we bring the in-depth compliance knowledge necessary to support you.
Comprehensive Managed IT Services for Growing Businesses
MakingĀ technologyĀ a critical investment can help your organization gain a competitive edge. That's why WorkSmart's managed IT services focus on optimizing your IT investment.
As your managed IT service provider, weāll take on the responsibility for the maintenance and health of your infrastructure and provide consistently great support when your team needs it. Our goal is to help small businesses thrive in the modern workplace.
- With ourĀ flat-rateĀ managed service plans, you can choose what best meets your organization's needs.
- We also have theĀ bestĀ IT support teamĀ that does both remote andĀ on-siteĀ support. Seriously, they're people you're going to love.
We operate primarily along North Carolina's I-40 corridor, serving clients in Durham, Charlotte, and Greensboro. Our managed IT support company also serves Atlanta, Georgia, Philadelphia, Pennsylvania, and New York City, offering local support within a one-hour radius of each office location.
THREE SERVICE PLANS TO PROTECT AND OPTIMIZE YOUR IT INVESTMENT
WorkSmart offers three flat-rate managed service plans designed to fit your organization's needs and budget.
All of our ManagedShield managed services include:
- proactive it management
- Access to help desk and support services as needed
- A dedicated team of IT experts
- Regular IT strategy meetings
ManagedShield Basic
BASIC is for businesses that want the tools to improve uptime while keeping costs low. This plan helps you stay ahead of issues with proactive maintenance, offering 24x7 monitoring and altering on your computers.
Under this managed IT service package, we let you pick your service hours. During this time, we'll perform preventive maintenance and upgrade technology as needed.
ManagedShield Plus
PLUS is for businesses desiring IT support when they need it, while staying within a budget.
With ManagedShield PLUS, your flat rate covers remote troubleshooting and support. Any on-site support is billed separately.
ManagedShield CompleteĀ
COMPLETE is for businesses that want the most coverage to get help when something is wrong.
ManagedShield COMPLETE offers you peace of mind by covering remote and on-site support in your monthly fee.
BENEFITS OF WORKING WITH WORKSMART FOR MANAGED IT SERVICES

24x7 Support
Technology breaks. Urgent IT issues happen. WorkSmart is here to help when you need it, including weekends and holidays.

Proactive Maintenance
With monitoring tools and automated maintenance ensuring your user systems and servers work well, you can stay focused on your business.

IT Strategy
Your account manager helps you create a strategic IT plan that meets the long-term goals of the organization.

Managed IT Plans
Our team offers flat-rate managed service plans designed to fit your organization's needs and budget.
Testimonials
What Our Clients Say About Us
Awards and Accolades




Partner With Local IT Experts
Our managed IT services company can lighten your business's technology responsibilities. Reach out to us online toĀ schedule a free consultation with one of our senior business advisors.