Categories
Blog

Level Up: A tech-focused webinar series for everyone on your team.

Sneak peek into how you can ‘Level Up’ your business with our new webinar series! Get ready… WorkSmart LIVE is back in action!

We have a brand new Live Webinar Series coming soon on April 15th. Come join us and learn how to ‘Level Up’ your business by implementing technology (that you probably already have), into your daily business functions.

Categories
Blog

Why Shutting Down Your Computer May Be A Security Risk

Forget everything you know – at least when it comes to shutting down your computer. With Windows 10, ‘shut down’ and ‘restart’ no longer do the same thing, so if you only shut it down, your computer may be a security risk. Here’s what you need to know.
Categories
Blog

Security News: Microsoft Exchange

WorkSmart is aware of the vulnerabilities being used to attack on-premise versions of Microsoft Exchange Server. We have confirmed that our clients using Exchange have the updated security patches already installed, and thus are protected. WorkSmart does not use the on-premise version of Microsoft Exchange. Microsoft confirmed that Exchange Online, the hosted email service provided by Microsoft 365, is not affected.

Categories
Blog

Why you need a backup for files in the cloud?

Ever wondered why you would need a backup even if you’re storing your files in the cloud? We are here to fill you in! Check out the answer in less than 60 seconds on this short episode of #MarissaExplainsITAll. You can also follow along with the script down below.

Marissa Explains IT All: Episode 1

 

Why do you need a backup if you’re storing your files in the cloud?

Transcript:

“Why do you need a backup if you’re storing your files in the cloud? So, the cloud isn’t the same thing as a backup. The cloud uses the internet to make things more available from anywhere as long as you have an internet connection. While those vendors are trying to make sure that those infrastructure and the services are running at all times, and they protect themselves in the event that something were to happen to their environment, they don’t always protect your data the same way that a backup does. Your backup is intentionally creating copies so that you can use it in the event that the original copy is no longer there, where as the cloud service just makes it available. While we have things like versioning to help us be able to see the changes that have been made and roll back, we can’t reliably recover and restore – which is why you need a dedicated backup.”
Categories
Blog

How DNS Security Keeps Your Organization Safe from Cyber Threats

Remote work and cloud technology have improved productivity in the workplace but have also created more opportunities for cyber attackers.

Since the beginning of 2020, the Federal Bureau of Investigation (FBI) reported a 300% increase in cybercrimes.  Web threats are rising as 1 in 13 web requests now lead to malware.

Protecting your organization from cyber threats starts with having a layered approach to your organization’s cyber defenses.

Categories
Blog

How We Provide Consistently Excellent IT Support

The WorkSmart team is rooting for your success. As an IT service provider, we know that great service helps your organization grow. Quality IT support from a strategic partner helps you focus on your business goals rather than worry about your technology.

That’s why gauging customer happiness and getting feedback is extremely valuable, and why it’s important for us to have a way to measure and track the customer experience.

Here’s how we use a single metric, Net Promoter Score®, to compute client happiness and provide consistently excellent IT support.

Categories
Blog

11 Tips for Protecting Your Small Business from Cyber Attacks

The right cybersecurity strategy can protect your small business from cyber attacks. In the blog, we’ll cover 11 cybersecurity tips to help you secure accesses to your technology, use traditional (and proven) security measures, and modernize your approach to cybersecurity.
Categories
Blog

WorkSmart Continues Managed IT Services Expansion in Atlanta

Today, we’re sharing the news of our recent acquisition! RMS Associates of Smyrna, Georgia joins the WorkSmart community! The purchase was finalized on January 1, 2021.
Categories
Blog

4 Ways Azure AD Can Benefit Your Business

As more accounts move to the cloud, the key to securing your company’s data is managing access effectively. Azure AD is a cloud-based identity and access management tool that helps you simplify security and allows your team to work from anywhere.

Categories
Blog

The Ultimate Guide on How to Use Microsoft Teams for Meetings

Even if your organization has been using Microsoft Teams remotely for months, there’s a good chance you may not know the full range of its capabilities. And, Teams has a lot of great tools to help you stay connected, organized, and productive. In this blog, you will learn much more about the features of Teams. Welcome to the ultimate guide on how to use Microsoft Teams for meetings.