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Donald Demarco Named CEO of WorkSmart IT Services

Donald Demarco The Next Chapter of WorkSmart Leadership

Experienced technology executive to lead WorkSmart’s next chapter of growth, innovation, and strategic client success.

DURHAM, N.C. — July 23, 2026 — WorkSmart IT Services is entering its next chapter under the leadership of Chief Executive Officer Donald DeMarco, whose vision is helping shape the company’s future and continued commitment to client success.

DeMarco brings more than two decades of executive leadership experience in the technology industry, including leadership roles at IBM and NexusTek. Prior to becoming CEO, he served as WorkSmart’s Chief Revenue Officer, where he helped drive the company’s growth strategy while strengthening relationships with clients and partners.

As Chief Executive Officer, DeMarco will lead WorkSmart’s continued investment in strategic IT consulting, cybersecurity, artificial intelligence, hybrid cloud, Microsoft 365, and managed IT services, helping organizations make smarter technology decisions that support long-term business growth.

“Technology should never be viewed as just infrastructure. It should be a competitive advantage,” said Donald DeMarco, Chief Executive Officer of WorkSmart IT Services. “Our role is to help clients think strategically about where they’re headed, identify opportunities to strengthen their business, and ask an important question: What actions can we take today to improve their position tomorrow?”

Under DeMarco’s leadership, WorkSmart will continue building on its client-first approach by delivering proactive guidance, trusted partnerships, and technology solutions aligned with each organization’s business goals.

As organizations continue navigating AI adoption, evolving cybersecurity threats, and increasingly complex IT environments, WorkSmart remains focused on helping clients make informed technology decisions with confidence through strategic guidance and long-term partnership.

About WorkSmart IT Services

WorkSmart IT Services helps organizations simplify technology, strengthen security, and achieve better business outcomes through managed IT services, cybersecurity, cloud solutions, Microsoft 365, AI consulting, and strategic IT guidance. By combining proactive support with experienced advisors, WorkSmart empowers businesses to make smarter technology decisions that drive long-term success.

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WorkSmart Named to the 2026 Channel Partners MSP 501 List

Honored as a top managed service provider for the eighth consecutive year

Durham, NC, June 25, 2026 — WorkSmart IT Services has earned a coveted spot on the 2026 MSP 501, the technology industry’s most rigorous and respected ranking of MSP excellence. In a year marked by unprecedented competition and rapid industry transformation, WorkSmart demonstrated the financial strength, operational excellence, and innovative capabilities that distinguish industry leaders.

For the past 19 years, the MSP 501 has stood apart from simple revenue rankings by demanding a comprehensive analysis of financial performance, operational efficiency, and business health, making it the gold standard for identifying the world’s best-run managed service providers. Unlike traditional lists that reward size alone, the MSP 501 recognizes organizations that demonstrate sustainable growth, recurring revenue strength, profit optimization, and the strategic discipline that defines true industry leadership.

“The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition,” said Robert DeMarzo, Vice President of Content, Channel Events. “Today’s managed services organizations serve as the backbone to the world’s small, medium, and large organizations, and the MSP 501 sets the standard for all other MSPs. These managed service providers aren’t just keeping pace with the industry—they’re actively shaping the future of managed services. Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape.”

It is a milestone achievement for any managed services organization to be included on the list. The MSP 501 survey uses a quantitative methodology developed in collaboration with industry-leading experts, the MSP Summit Board, and past MSP 501 winners. The ranking rewards MSPs with long-term financial health and viability, commitment to recurring revenue, and operational efficiency.

MSP Summit is pleased to name WorkSmart IT Services to the 2026 MSP 501.

We’re honored to be recognized on the MSP 501, and we’ll continue helping our clients turn technology into a competitive advantage through trusted alliance and proactive guidance” said Donald DeMarco, CEO of WorkSmart IT Services.”

This year’s list is one of the most competitive in the survey’s history. Winners will be recognized on the MSP Summit website and honored during the MSP 501 Awards Gala at MSP Summit, Sept. 28-30, 2026, in Orlando, FL. All MSP 501 organizations will be featured on the MSP Summit website along with aggregate data from the survey in what has become the most coveted editorial content in the technology industry.

The MSP 501 represents the best in the technology services industry, delivering outstanding vendor- and platform-neutral advice and value to small, midsized, and enterprise customers. This year, the MSP 501 averaged more than $32 million in revenue. The 501 MSPs on the list averaged 10% revenue growth, and recurring revenue made up almost 60% of total revenue. Many of their services and technology offerings focus on customer needs in the areas of security, cloud, AI, collaboration, networking, help desk, and remote monitoring and management.

Background

The 2026 MSP 501 list is based on confidential data collected and analyzed by The MSP Summit content team. Data was collected online from February to May 2026. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors.

About WorkSmart

WorkSmart IT Services is a client-first IT Ally that helps growing businesses use technology to create measurable business value. Through IT Consulting and Advisory, AI, Cybersecurity, Hybrid Cloud, Managed IT Services, and Microsoft 365, WorkSmart delivers strategic guidance, proactive support, and one accountable team to help organizations reduce risk, improve productivity, and confidently plan for what is next. With offices in Durham, Charlotte, and Atlanta, WorkSmart supports clients across the East Coast and nationwide. Visit worksmart.com

About Channel Partners,  MSP Summit, and the MSP501

Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, managed service providers (MSPs), channel partners, and technology suppliers. Through industry-leading events, educational programming, networking opportunities, and recognition programs, they help channel professionals build stronger businesses, forge valuable partnerships, and accelerate growth.

Channel Partners Conference & Expo is the world’s largest independent channel event serving the entire indirect sales channel, while MSP Summit is the premier event dedicated to the managed services community. Together, these events bring thousands of technology advisors, MSPs, vendors, and industry leaders together each year for expert-led education, business development opportunities, strategic networking, and insights into the technologies shaping the future of the channel.

The Channel Partners and MSP Summit portfolio also includes several respected industry recognition programs, including the MSP 501, which honors the world’s top-performing managed service providers; MSPs to Watch, recognizing emerging leaders in the managed services industry; the Circle of Excellence Awards, celebrating outstanding leadership and achievement across the channel; and the Channel Partners Tech Advisor Thought Leaders Awards, recognizing influential voices shaping the future of the technology advisor community.

For nearly 30 years, Channel Partners Conference & Expo and MSP Summit have served as trusted resources for the global channel community, helping technology businesses connect, grow, and succeed in an ever-evolving marketplace.

Learn more at channelpartnersconference.com and themspsummit.com.

Media Contacts
Dave Raffo
Sr. Conference Editor & Community Manager | Channel
[email protected]

Sydney Kurtz 
Associate Marketing Manager, VIP Audience | Channel
[email protected]