Like having your own IT department – one hour at a time.
Many small businesses truly do not need a lot of IT support. But when you do need it, you need it NOW. Unfortunately, the last minute is not the best time to find a quality IT service provider. Get ahead of the game by lining up your technology A-team before disaster strikes.
According to a YouGov survey, 42% of small businesses owners reported that “technology not working” is their number one anxiety.
Regularly scheduled visits mean we catch your problems before they catch you. Plus, with minimized downtime and maximized resource availability, you can spend time focusing on what matters most to you: your business.
We also offer Block Hours. If your technology service needs are highly irregular, a prepaid block-hour plan can give you the peace-of-mind of knowing someone is always there to support you. Purchasing blocks of time gives you the flexibility to use hours as needed plus the benefit of being able to control your technology costs at discounted rates. A Scheduled Visit Plan combined with a Block-Hour Plan offers both stability and flexibility. A similar service is provided through Rollover Hours, which are monthly hourly services that if not used in one month, will rollover to the next.
Our customizable options provide the management, IT staffing, and day-to-day delivery of support at your location. These include:
- Ongoing support – through regularly scheduled onsite visits
- Customer support center – open 24×7 with a toll free number
- Immediate emergency response – remotely and maximum 4-hour onsite