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Blog The WorkSmart Way

How We Provide Consistently Excellent IT Support

The WorkSmart team is rooting for your success. As an IT service provider, we know that great service helps your organization grow. Quality IT support from a strategic partner helps you focus on your business goals rather than worry about your technology.

That’s why gauging customer happiness and getting feedback is extremely valuable, and why it’s important for us to have a way to measure and track the customer experience.

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Blog Microsoft 365 Security Alerts

Security Alert: Microsoft Office Vulnerability

WorkSmart is aware of the recently discovered security vulnerability affecting all versions of Microsoft Windows. We are working with clients to ensure they are protected against this threat.

Continue reading for more information on what happened and how your organization can address this security concern.

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Blog Employee-friendly Content

Summer of Tech: Video Series

Summer is officially over, but no need to fear! Our Summer Series videos are still available to help you explore ways to make the most out of your technology.

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Blog Employee Anniversaries

Celebrating our May Employee Anniversaries

To have a successful organization, you have to have a great team. Our team is full of IT professionals who value doing the right thing, being curious, and building personal connections with each other and our clients. These characteristics allow us to continue growing and providing best-in-class IT support to all of our clients.

Join us in celebrating our five employee anniversaries this month! You can learn more about each of these team members below.

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Blog Cybersecurity - Prevention

Marissa Explains IT All: Vulnerability Scanning vs. Penetration Testing

Cybersecurity threats are continually evolving and it’s important to make sure that your organization is keeping up with those risks. Vulnerability scans and penetration tests are two proven tools that work to identify potential threats to your system before it’s too late. While they are similar in nature, there are a few key differences between the two.

To learn more about the difference between the two and why they are important, check out Marissa’s 60(ish) second explanation below. The full transcript can be found below.

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Webinars Ransomware Employee-friendly Content Cybersecurity - Prevention

Hop on Board! Security Awareness Training for Your Team
ON-DEMAND WEBINAR

We all face potential cyber threats daily. The tricky part is that they come from all directions and look different, making them hard to see coming. UNLESS YOU’RE PREPARED.

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Webinars Cybersecurity - Prevention Cybersecurity - Detection and Response

Spring into Action: Forward Thinking with Strategic Security
ON-DEMAND WEBINAR

It’s no longer a matter of if you’re attacked, but rather when you’re attacked. Educating your team is important, but unfortunately, we can’t completely prevent attacks from happening. As a business leader, it’s crucial to have an attack response plan in place before the issue occurs.

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Blog Cybersecurity - Prevention

Azure AD Conditional Access: Everything You Need to Know

More data than ever is being created and stored due to the increased use of technology in everyday business operations. Add to that the need for data to be accessible in the cloud so that people can access what they need, no matter where they’re working from.

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Blog Employee Anniversaries

Celebrating our April Employee Anniversaries

Our team of IT professionals is full of curious, personable, and talented folks who work hard to provide our clients excellent service on a daily basis. As we wrap up another calendar month, we wanted to take the time to recognize a few people for their commitment and dedication to the team.

Join us in recognizing these five team members who are celebrating their anniversary this month! You can learn a little more about each of them below.

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Blog Employee-friendly Content Cybersecurity - Prevention

Social Engineering: Tips for Avoiding the Trap

It’s no secret that cybercrime is on the rise. Not only are these threats becoming more frequent, but they’re also becoming more complex in nature – making it even more difficult to prevent an attack.

While the pandemic has allowed for much more flexibility in the workplace, it’s also increased the susceptibility of businesses to fall victim to cybercrime.

Social engineering is one tactic that has steadily increased, especially over the last couple of years. It can present itself in many different forms, making it hard to spot and prevent from occurring before it’s too late. To help keep your organization protected, it’s important to make sure your team is knowledgeable on how this attack can look, and given the proper steps to take in avoiding the trap.