Managed IT Services

Strategic IT starts with ManagedShield

A critical element of using IT strategically is making sure it’s running smoothly. Proactively managing your IT is step one of a strategic IT plan, helping your business avoid unexpected downtime and ensuring that your systems are always up to date.

WorkSmart’s range of flexible, user-friendly service packages ensure the reliability and effectiveness of your technology infrastructure.

No two organizations are the same, so WorkSmart recommends only the service options that address your unique needs. Our IT Partnership Agreement is designed to deliver the benefits of a fully staffed IT department at a fraction of the cost. Working together, we first determine your company’s business and IT goals, and then an IT services package is tailored specifically for you.

ManagedShield IT Partnership Agreements are affordable, flat fee-based managed services solutions that enable organizations to maximize the performance of their IT infrastructure. With 24/7 monitoring, automated performance tuning and maintenance, IT help desk, and remote computer support, ManagedShield keeps your focus where it should be – on your business.

“WorkSmart has exceeded all of our expectations. For less than the cost of staffing a single IT employee, we have access to experts in computer hardware, office software, networking, security, and system backup and restoration. The staff at WorkSmart are readily available and are constantly monitoring our systems.”

David Rusnak
Project Manager at BioAgilytix

With Managed IT Services from WorkSmart, you can expect:

  • Peace of mind – we monitor your systems 24/7
  • Less downtime – issues are identified before they cause problems
  • Fewer disruptions – most services are delivered remotely or overnight
  • Predictable budgeting – flat monthly fee can include it all

WorkSmart also offers Total Technology Management (TTM) to ensure all systems function seamlessly. TTM manages all of your organization’s technology providers, including bandwidth, print services and phone system vendors.

ManagedShield support plans include:

  • 24/7 Remote Monitoring of Critical Systems
  • Remote Management and Administration
  • Vendor Management
  • Hardware Monitoring
  • Antivirus Monitoring and Malware Removal
  • Patches and Updates
  • Spam Filtering
  • Managed Firewall with Security Services
  • Backup, Business Continuity and Disaster Recovery Services
  • Hosted Exchange Server
  • Cloud Services