Managed IT Services
Strategic IT starts with ManagedShield
A critical element of using IT strategically is making sure it’s running smoothly. Proactively managing your IT is step one of a strategic IT plan, helping you avoid unexpected downtime and ensuring that you are always up to date with patches and upgrades.
We offer a range of flexible, user-friendly service packages to ensure the reliability and effectiveness of your technology infrastructure. Working together, we first determine your company’s needs, and then a computer network support package is tailored specifically for you.
With managed services from WorkSmart, you can expect:
- Peace of mind – we monitor your systems 24/7
- Less downtime - issues are identified before they cause problems
- Fewer disruptions - most services are delivered remotely or overnight
- Predictable budgeting - you pay a flat monthly fee
ManagedShield is an affordable, flat fee-based managed services solution that enables organizations to maximize the performance of their IT infrastructure. With 24/7 monitoring, automated performance tuning and maintenance, IT help desk, and remote computer support, ManagedShield keeps your focus where it should be – on your business.
ManagedShield support plans include:
- 24/7 Remote Monitoring of Critical Systems
- Remote Management and Administration
- Vendor Management
- Defrag Hardware Monitoring
- Antivirus Monitoring and Malware Removal
- Microsoft Patches and Updates
- Spam Filtering
- Managed Firewall with Security Services
- Backup, Business Continuity and Disaster Recovery Services
- Hosted Exchange Server
WorkSmart also offers Total Technology Management (TTM) to ensure all systems function seamlessly. TTM manages all of your organization’s technology providers, including your copier vendor and phone system provider.
Ready to start thinking strategically?