Rick Henson, Support Center Representative
WorkSmart strives to be the premier provider in Information Technology services. With colleagues like Rick, this initiative is possible.
“Rick Henson has great customer service skills and all of our clients love to work with Rick. He also provides back office support to many of our consultants and knowledge and skill helps WorkSmart keep thousands of computers, servers and backup devices running correctly.” – Greg Miller, WorkSmart’s General Manager of the Charlotte Operations.
Rick is an extremely important member of the WorkSmart team. Although he sits in the Charlotte office, Rick often collaborates with our Durham Support Center team. His colleagues describe his as dependable and dedicated, especially since he is always in the office early and works late – and then brings work home with him. Rick was a member of Carolina Technology Solutions’ team for just short of three years when the company was acquired by WorkSmart in April of 2009.
“Rick understands that delivering industry leading customer service and support is paramount in the company’s success. It is clear that he is a leader in executing on this initiative of WorkSmart’s.” – Scott Ashley, WorkSmart Business Advisor
In order for you to get to know him better, we asked him a few questions. Here are his answers:
Hometown: Endicott, NY – the Birthplace of IBM
Favorite Popsicle Flavor: Raspberry
Favorite Beverage: Starbuck’s Café’ Mocha
If you could change your name, what would it be to? Bill Gates Jr.
Favorite Subject From High School: Band
If you could be on a TV show, what would it be? The Fringe
Favorite TV Series : Star Trek
Favorite Band/Music Artist: No particular favorite
If you have to choose a movie title for your life story, what would it be: Lost in Space
Favorite Hobby: Building PC’s
If you could be any animal, what would you be? Peregrine falcon. They can reach speeds in excess of 200 MPH
Favorite board game: None, there’s a reason why they are called bored games.
Do you have or wish you had a catch phrase? What would it be: “Is that all it costs?”
Favorite day of the week and why: Friday. The anticipation of Saturday coming.
Do you play any musical instruments? Years ago I could play most Band instruments. Majored on Sax in first year of College.
Can you sing? Depends on who you ask. Simon would probably say NO.
What do you wish you were doing right now? Finishing this questionnaire.
One place you could travel right now (doesn’t need to be realistic): Hawaii.
At the beach, would you rather play in the sand, or play in the water? The water with large waves.
Words of Wisdom (or quote you like): Honesty is the first chapter of the book of wisdom. Thomas Jefferson
Anything else you would like to comment on? Most technical issues are easier and faster to resolve than it was to complete this questionnaire.